Rich Solar Product Warranty

The warranty period for RICH SOLAR's products:

• Rigid Solar Panels: 25-year power output warranty
• Portable Briefcase Solar Panels: 5-year power output warranty
• Portable Power Stations: 2 years
• Solar Charge Controllers: 2 Years (MPPT) | 6 Months (PWM)
• Inverters: 2 years
• Flexible Solar Panel: 1 year workmanship and materials
• CIGS Flexible Solar Panel: 1 year workmanship and materials
• LiFePO4 Lithium Battery: 3-year manufacturer defect warranty

The warranty period for all other RICH SOLAR products and components is one (1) year from the date of original purchase by the original consumer. A sales receipt from the original purchase, or other reasonable documentary proof, is required to establish the start of the warranty period. If you completed the online RICH SOLAR Product Registration Form within thirty (30) days of purchasing your product, that registration can also establish the start date of the warranty period (note: warranty coverage is not conditioned upon such registration).

Remedy

RICH SOLAR will, at its option, either (1) repair the product at no charge using new or refurbished replacement parts, or (2) exchange the product with a new or functionally equivalent product manufactured from new or serviceable used parts. A replacement product/part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property, and the replaced item becomes RICH SOLAR’s property.

Limited to Original Consumer Buyer

This warranty is not transferable to any subsequent owner of a RICH SOLAR product.

Exclusions and Limitations

This Limited Warranty applies only to hardware products manufactured by or for RICH SOLAR that carry the "RICH SOLAR" trademark, trade name, or logo. The Limited Warranty does not apply to any non-RICH SOLAR products, even if packaged or sold with RICH SOLAR products. Non-RICH SOLAR manufacturers or suppliers may provide their own warranties.

This warranty does not cover: (i) damage caused by accident, abuse, misuse, misapplication, or non-RICH SOLAR products; (ii) damage caused by service performed by anyone other than RICH SOLAR; (iii) products or parts modified without written permission from RICH SOLAR; (iv) products with defaced or removed RICH SOLAR serial numbers; or (v) products purchased through online auction houses.

Additionally, this warranty does not apply to any battery cell or product containing a battery cell unless the battery has been fully charged by you within seven (7) days of purchase and at least once every six (6) months thereafter.

Rich Solar FAQs

What is Rich Solar?

Rich Solar specializes in solar energy solutions, providing high-quality solar panels and accessories designed for efficiency and durability. With a focus on off-grid systems, Rich Solar products are ideal for RVs, boats, cabins, and remote installations.

How do I choose the right solar panel?

Choosing the right solar panel depends on your energy needs and installation area. Rich Solar offers panels in various wattages, making it easy to find the perfect fit for your power requirements. For more assistance, consult the Rich Solar User Manual.

Are Rich Solar panels compatible with my system?

Rich Solar panels are compatible with most off-grid and hybrid systems. However, compatibility may vary based on your battery type, inverter, and charge controller. Refer to the user manual for compatibility details and installation guidance.

What is the warranty on Rich Solar panels?

Rich Solar panels come with a standard warranty that covers manufacturing defects and performance issues. For specific terms and warranty details, please refer to the Rich Solar User Manual.

How do I maintain my solar panels?

Rich Solar panels require minimal maintenance. Simply keep the panels clean by removing dust and debris periodically. For detailed maintenance tips, refer to the Rich Solar User Manual.

Can Rich Solar panels withstand harsh weather conditions?

Yes, Rich Solar panels are built to endure harsh weather conditions, including rain, snow, and strong winds. They feature a durable construction that resists environmental damage, ensuring longevity in various climates. Consult the Rich Solar User Manual for specifications on weather resistance.

Where can I find more information?

For further details on installation, performance, and compatibility, download the complete Rich Solar User Manual.

Why Choose Green Vista Living

At Green Vista Living, we’re passionate about providing top-quality renewable energy and eco-friendly products that not only enhance your life but also help protect the planet. We’ve built our business with one mission in mind: to be the go-to destination for renewable energy solutions, outdoor gear, and off-grid supplies. When you shop with us, you’re not just getting innovative products—you’re joining a community that’s committed to sustainability.

We Put Our Customers First

As a small, dedicated team, we care deeply about your experience. Unlike large, faceless online companies, Green Vista Living offers a personal touch in everything we do. We're here for you from start to finish—whether you need product advice, support after a purchase, or just have questions. Our knowledgeable customer service team is always just a phone call or email away, ready to assist you in any way possible.

We Share Your Passion for the Planet

Our love for the outdoors and sustainable living runs deep. Most of our team hails from the mountains of Colorado, where renewable energy and the environment are part of daily life. So when you call Green Vista Living, you’ll speak directly with an expert who understands both the technical side of renewable products and the lifestyle they support. Whether you’re looking for solar generators, EV chargers, or any of our eco-friendly offerings, you can trust us to guide you with expertise and passion.

Trusted Industry Experts

Our close partnerships with the best brands in renewable energy and outdoor gear give us insider knowledge that you won’t find anywhere else. We’ve taken the time to carefully select products that stand out for their quality and reliability. At Green Vista Living, we believe in understanding our products inside and out so that we can help you make the right choice with confidence.

More Reasons to Love Green Vista Living

• Price Match Guarantee: Thanks to our partnerships, we offer the best prices around. If you find a better deal, we’ll refund the difference.
• Free Shipping: We offer free shipping on most orders to the lower 48 U.S. states, making your shopping experience even easier.
• 100% Secure Ordering: Our site uses SSL Encryption technology to keep your payment and personal information safe and secure.
• Volume Discounts: For large orders, we’re happy to provide special pricing—just reach out for a custom quote.
• Authorized Dealer: As an authorized dealer for all our brands, you’ll receive full manufacturer warranties with every order.

At Green Vista Living, we aim to make your renewable energy and outdoor experience as seamless and enjoyable as possible. With our unmatched customer service, expertise, and dedication to quality, you can shop with confidence, knowing you’re supporting a company that’s as committed to the planet as you are.