Rich Solar Product Warranty

The warranty period for RICH SOLAR's products:

• Rigid Solar Panels: 25-year power output warranty


• Portable Briefcase Solar Panels: 5-year power output warranty


• Portable Power Stations: 2 years


• Solar Charge Controllers: 2 Years (MPPT) | 6 Months (PWM)


• Inverters: 2 years


• Flexible Solar Panel: 1 year workmanship and materials


• CIGS Flexible Solar Panel: 1 year workmanship and materials


• LiFePO4 Lithium Battery: 3-year manufacturer defect warranty

The warranty period for all other RICH SOLAR products and components is one (1) year from the date of original purchase by the original consumer. A sales receipt from the original purchase, or other reasonable documentary proof, is required to establish the start of the warranty period. If you completed the online RICH SOLAR Product Registration Form within thirty (30) days of purchasing your product, that registration can also establish the start date of the warranty period (note: warranty coverage is not conditioned upon such registration).

Remedy

RICH SOLAR will, at its option, either (1) repair the product at no charge using new or refurbished replacement parts, or (2) exchange the product with a new or functionally equivalent product manufactured from new or serviceable used parts. A replacement product/part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property, and the replaced item becomes RICH SOLAR’s property.

Limited to Original Consumer Buyer

This warranty is not transferable to any subsequent owner of a RICH SOLAR product.

Exclusions and Limitations

This Limited Warranty applies only to hardware products manufactured by or for RICH SOLAR that carry the "RICH SOLAR" trademark, trade name, or logo. The Limited Warranty does not apply to any non-RICH SOLAR products, even if packaged or sold with RICH SOLAR products. Non-RICH SOLAR manufacturers or suppliers may provide their own warranties.

This warranty does not cover: (i) damage caused by accident, abuse, misuse, misapplication, or non-RICH SOLAR products; (ii) damage caused by service performed by anyone other than RICH SOLAR; (iii) products or parts modified without written permission from RICH SOLAR; (iv) products with defaced or removed RICH SOLAR serial numbers; or (v) products purchased through online auction houses.

Additionally, this warranty does not apply to any battery cell or product containing a battery cell unless the battery has been fully charged by you within seven (7) days of purchase and at least once every six (6) months thereafter.