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Call Our Experts
(513) 743-2829
Here at Green Vista Living, we want to offer you the best prices online.
If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.
For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.
Free Shipping for most orders. Charges will only be displayed after checkout. Please contact us for an accurate shipping quote
Shipping ETA above are estimates. Please contact us for an accurate shipping timeline
Some items require a 15% restocking fee. Please visit https://greenvistaliving.com/pages/refund-and-return-policy for more details
Shipping timeline listed above is an estimate. Please call or message us for precise ETAs.
All Anker portable power stations purchased on AnkerDirect and Anker authorized resellers come with a limited warranty (“warranty”) as set out below. By using an Anker portable power station, you are agreeing to be bound by the terms of the Anker limited warranty.
We provide a limited warranty for purchases made on AnkerDirect and Anker authorized resellers. The warranty period starts from the date of purchase.
Anker's limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.
Item | Warranty Period (Months) | Note |
Anker 531 Portable Power Station (PowerHouse 434Wh)-A1701 Anker 521 Portable Power Station (PowerHouse 213Wh)-A1702
Anker 511 Portable Power Station (PowerHouse 97Wh)-A1710
Anker 523 Portable Power Station (PowerHouse 288Wh)-A1731
Anker 533 Portable Power Station (PowerHouse 389Wh)-A1730
Anker 534 Portable Power Station (PowerHouse 389Wh)-A1732
Anker 545 Portable Power Station (PowerHouse 778Wh)-A1750
Anker 513 Solar Panel (21W)-A2421
Anker 515 Solar Panel (24W)-A2424
Anker 515 Solar Panel (24W Flexible)-A2425
|
18 | The warranty time differs from different battery cells. Specifically, the 5-year warranty is for models built with LifePO4 batteries, and the 1.5-year warranty is for models built with MCN (Nickel Manganese Cobalt) batteries. |
Anker 625 Solar Panel (100W)-A2431 |
24 | |
Anker 521 Portable Power Station (PowerHouse 256Wh)-A1720 |
60 |
Not covered under warranty:
- Products that are damaged or modified.
- Product operated with a damaged cord, plug, or output cable.
- Products that are disassembled.
- Products cleaned with harmful chemicals or detergents.
- Non-quality related issues (after 30 days of purchase).
- Products purchased from unauthorized resellers.
- Products without sufficient proof of purchase.
- Products that have been refunded.
- Products with an expired warranty.
- Lost, stolen products.
- Damage from outside sources.
- Damage from misuse of products (including, but not limited to falls, use of the product in excess of its output rating, exposure of the product to rain or snow, extremely low air pressure, extreme temperatures, water, operating devices improperly).
- Purchases from illegitimate resources.
For more information, please refer to: https://us.anker.com/policies/refund-policy
If you encounter a problem with your device and wish to return it, please pick up the package first.
Process:
Step 1
- Claim your warranty on https://us.anker.com/pages/exchange, or contact Anker customer service team at support@anker.com or +1 (800) 988 7973(US).
- Attach a short video to show us the issue and a detailed issue description.
*Our support team will get in touch with you within 24 hours, excluding weekends and holidays.
Step 2
- Once your portable power station is confirmed to be defective after troubleshooting, a prepaid label will be provided. Our support team will provide further instructions on how to properly package the product and return it safely.
*Please note that we can only provide prepaid return shipping labels for return packages in the US and UK. For returns in other countries and regions, we'll cover the return shipping fee. Please contact our customer service team at support@anker.com for more details.
Step 3
- Our support team will send a replacement once the defective item is received at our warehouse. The replacement will take 3-5 business days to be delivered.
- The defective item will be replaced with a factory refurbished model of equivalent value or a new item if a factory refurbished model of equivalent value is not available. If a replacement is not available or if you prefer, Anker will offer a partial refund based on the usage time of the defective item.
*All replacement items will follow the same warranty timeframe as the original defective item or 3 months after being replaced, whichever is longer.
Reminder
- Remember to pick up the package first.
- Due to shipping regulations, please make sure that the remaining power of the portable power station is lower than 30% before returning.
Valid Proof of Purchase
Please refer to: https://us.anker.com/policies/refund-policy
Shipping Costs Must Be Covered by the Buyer in the Following Situations
Please refer to: https://us.anker.com/policies/refund-policy
This page is attached to the Anker warranty page, and Anker reserves the right of final interpretation for the content.
1) Why can't the solar panel reach its rated 200W power?
The output power of the solar charger is not only related to the weather but also the area of direct sunlight. For maximum sunlight and larger output power, adjust the position and angle of the solar charger.
2) Which Anker portable power station is this solar charger compatible with?
531 Solar Panel can charge portable power stations with a maximum voltage of up to 60V and has an XT60 input port. We recommend pairing the solar panels with Anker PowerHouse 767.
3) Is the solar panel waterproof?
531 Solar Panel has an IP67 certification. It is waterproof and can be used in wet weather. Do not expose the XT-60 output port to rain or water without the rubber plug.
4) Which port does the solar panel have?
531 Solar Panel has one XT-60 output port.
At Green Vista Living, we’re passionate about providing top-quality renewable energy and eco-friendly products that not only enhance your life but also help protect the planet. We’ve built our business with one mission in mind: to be the go-to destination for renewable energy solutions, outdoor gear, and off-grid supplies. When you shop with us, you’re not just getting innovative products—you’re joining a community that’s committed to sustainability.
As a small, dedicated team, we care deeply about your experience. Unlike large, faceless online companies, Green Vista Living offers a personal touch in everything we do. We're here for you from start to finish—whether you need product advice, support after a purchase, or just have questions. Our knowledgeable customer service team is always just a phone call or email away, ready to assist you in any way possible.
Our love for the outdoors and sustainable living runs deep. Most of our team hails from the mountains of Colorado, where renewable energy and the environment are part of daily life. So when you call Green Vista Living, you’ll speak directly with an expert who understands both the technical side of renewable products and the lifestyle they support. Whether you’re looking for solar generators, EV chargers, or any of our eco-friendly offerings, you can trust us to guide you with expertise and passion.
Our close partnerships with the best brands in renewable energy and outdoor gear give us insider knowledge that you won’t find anywhere else. We’ve taken the time to carefully select products that stand out for their quality and reliability. At Green Vista Living, we believe in understanding our products inside and out so that we can help you make the right choice with confidence.
At Green Vista Living, we aim to make your renewable energy and outdoor experience as seamless and enjoyable as possible. With our unmatched customer service, expertise, and dedication to quality, you can shop with confidence, knowing you’re supporting a company that’s as committed to the planet as you are.
This is a cool little machine. The only reason it doesn’t have a solid five stars is there was a small vacuum problem when I first received the unit. I was pretty sure it was just a door adjustment that was needed. So, I called Customer service. Which by the way went exceedingly well. They sent me a video confirming my suspicions. The problem is corrected. I’ve ran four batches and they’ve all turned out as I expected them to. If I was gonna do anything, I would’ve purchased a larger model. As it’s hard to get ahead on your food storage when you’re eating it all. I am now going to try the candy mode. 😃. My overall experience from ordering, to customer service, shipping (which I would give the person that delivered it a 10.), delivery, and set up was great! I would recommend your company to anyone wishing to buy a freeze dryer.
Thank you for a wonderful experience.
BobbyK
It was time after5 years to replace my pump. The pump arrived on time and worked great. If there is any criticism I have. They should state their shipping method on their web site. Not all people can use FedEx. Other than that I was super satisfied with the product and seller
Well.... let me tell y'all, this Ecoflow River 2 is somethin else. It's small and portable AND the right size to throw in the back of the truck for our weekend camping trips. I've been using it to keep teh lights going, charging up the small electronics, and run the fan in the burning hot nights. WOO the solar panel was easy to set up and work like a charm....even when the sun doesn't want to come out to play hahaha. Great reliable power if I say so myself
Happy with the Bluetti AC20P purchase. It's lightweight and easy to carry, making it perfect for outdoor adventures. I love that it's water-resistant and dust-proof, so I don't have to worry about where I take it. We've taken it to Death Valley through the desert and then near Rae Lake. Love the portability
Got a large freeze dryer just so we can make and preserve as many food as possible! I am very pleased with the quality of the freeze dried food and variety of food that we can put into the system. The only negative was that we had to wait about 4 weeks for the Freeze Dryer to arrive at our place. I would have given this 5/5 if it wasn't for this problem. I guess this product is very high in demand
I set up the whole kit and they are performing really well. Highly recommend this soalr kit if you're planning to go off-grid solar. This kit can power my 3 bedroom home.
Super customer service! Tony really helped me pick a glamping dome that fits my needs. He helped me with the buying process for over 3 months and made sure the glamping domes made it to my home. THANK YOU TONY! The dome is now set up and performing great. Also, thakn you for checking in from time to time to make sure the tents were assembled correctly. God Bless you Tony!
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Take 5% off your first order
Enter the code ABOVE at checkout to get 5% off your first order
Continue Shopping