Product Warranty & Returns EcoFlow Product Warranty & Returns Please note that the warranty period may vary according to local laws and regulations. Some countries, states, and provinces do not allow limitations on how long an implied warranty may last, so the limitation described above may not apply to you. You may have other rights from state to state, province, or country. DO NOT USE YOUR PRODUCTS UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY. All EcoFlow products purchased come with a limited warranty, as shown below. BY USING ECOFLOW PRODUCTS, YOU AGREE TO BE BOUND BY THE TERMS OF THE ECOFLOW LIMITED WARRANTY. The warranty period started when the original purchaser received the products. Warranty Timeline Item Warranty Period (refer to months, unless specified) DELTA Max (1600/2000) DELTA Max Smart Extra Battery 24+12 (Registration for warranty extension) DELTA Pro DELTA Pro Smart Extra Battery 24+36 (Registration for warranty extension) DELTA mini DELTA Smart Generator (Dual Fuel) 24 400W 220W 160W 110W 85W 12 400W Rigid Solar Panel 10 years 100W Rigid Solar Panel 60 100W Flexible Solar Panel 36 Wave Portable Air Conditioner Wave Add-On Battery 12 Accessories 12 Smart Generator 12 Power Hub Power Kits Console 2kWh/5kWh LFP Battery DELTA 2 DELTA 2 Extra Battery 5 years Warranty extension  You can extend the warranty for products purchased between January 1, 2022, and August 31, 2022, by registering on the official website on or before October 15, 2022.  Warranty cannot be extended for products purchased before January 1, 2022. Customers who have purchased products on or after September 1, 2022 will enjoy the warranty period (with warranty extension) listed in the table above. Customers are advised to complete registration as early as possible. Exclusions and Limitations This warranty does not apply: Non-quality related issues; Items purchased from unauthorized resellers; Purchases without valid proof of purchase; Items that have been refunded; Items that have expired their warranty period; Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals; Any defects or damages caused by exposure to excessive heat, liquids or other external causes; Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts; Lost or stolen products; Free products. Cross-Regional After-Sales Service EcoFlow does not provide a global product warranty, and the warranty service can only be obtained at a designated EcoFlow repair center. To repair the product in an EcoFlow repair center when the product was purchased in another region, depending on part availability, customers can obtain a cross-regional repair service at an additional charge. (Some products do not support cross-regional repair even if the customer is willing to pay for the service. For more details, please contact EcoFlow Support.) A cross-regional replacement service is not available for different versions of the same product. The customer will need to bear customs duties, taxes, customs clearance, and other costs incurred for a cross-regional repair, regardless of whether it is the warranty or paid repair service.  Valid Proof of Purchase A purchase order number made through ecoflow.com; Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.

Why Choose Green Vista Living

At Green Vista Living, we’re passionate about providing top-quality renewable energy and eco-friendly products that not only enhance your life but also help protect the planet. We’ve built our business with one mission in mind: to be the go-to destination for renewable energy solutions, outdoor gear, and off-grid supplies. When you shop with us, you’re not just getting innovative products—you’re joining a community that’s committed to sustainability.

We Put Our Customers First

As a small, dedicated team, we care deeply about your experience. Unlike large, faceless online companies, Green Vista Living offers a personal touch in everything we do. We're here for you from start to finish—whether you need product advice, support after a purchase, or just have questions. Our knowledgeable customer service team is always just a phone call or email away, ready to assist you in any way possible.

We Share Your Passion for the Planet

Our love for the outdoors and sustainable living runs deep. Most of our team hails from the mountains of Colorado, where renewable energy and the environment are part of daily life. So when you call Green Vista Living, you’ll speak directly with an expert who understands both the technical side of renewable products and the lifestyle they support. Whether you’re looking for solar generators, EV chargers, or any of our eco-friendly offerings, you can trust us to guide you with expertise and passion.

Trusted Industry Experts

Our close partnerships with the best brands in renewable energy and outdoor gear give us insider knowledge that you won’t find anywhere else. We’ve taken the time to carefully select products that stand out for their quality and reliability. At Green Vista Living, we believe in understanding our products inside and out so that we can help you make the right choice with confidence.

More Reasons to Love Green Vista Living

• Price Match Guarantee: Thanks to our partnerships, we offer the best prices around. If you find a better deal, we’ll refund the difference.
• Free Shipping: We offer free shipping on most orders to the lower 48 U.S. states, making your shopping experience even easier.
• 100% Secure Ordering: Our site uses SSL Encryption technology to keep your payment and personal information safe and secure.
• Volume Discounts: For large orders, we’re happy to provide special pricing—just reach out for a custom quote.
• Authorized Dealer: As an authorized dealer for all our brands, you’ll receive full manufacturer warranties with every order.

At Green Vista Living, we aim to make your renewable energy and outdoor experience as seamless and enjoyable as possible. With our unmatched customer service, expertise, and dedication to quality, you can shop with confidence, knowing you’re supporting a company that’s as committed to the planet as you are.